Professional Tour Management Training mentioned in article:
http://americanchronicle.com/articles/view/125753
Wednesday, October 28, 2009
Monday, October 26, 2009
Free Online Videos on Careers in Tourism
I recorded a free series of videos for eHow.com and ExpertVillage.com on careers in tourism. Topic include local, domestic and international careers for tour directors, travel staff (incentive industry) and cruise line positions.
The series will also introduce you segments of our industry most in the US know very little about, as careers with tour operators, incentive houses, destination management companies, student tours, adventure tours, faith based tours, receptive services, pier staff and more. Even if you’re not interested in leading tours there are positions in accounting, marketing, sales, operations, IT , administrative assistants, reservations and etc.
I love working in tourism and hope the series helps.
Link: http://www.ehow.com/videos-on_212_become-tour-guide.html
Cherie
The series will also introduce you segments of our industry most in the US know very little about, as careers with tour operators, incentive houses, destination management companies, student tours, adventure tours, faith based tours, receptive services, pier staff and more. Even if you’re not interested in leading tours there are positions in accounting, marketing, sales, operations, IT , administrative assistants, reservations and etc.
I love working in tourism and hope the series helps.
Link: http://www.ehow.com/videos-on_212_become-tour-guide.html
Cherie
Monday, October 19, 2009
Charge of the Bus Brigade
Here's one of the most realistic articles on our career I've read. Thank you to Ann from "Thetripchicks.com" for passing it on. Ann met Rita while they were both on tour last year.
I hope you enjoy it.
Cherie
Charge of the Bus Brigade
http://www.washingtonpost.com/wp-dyn/content/article/2006/07/14/AR2006071400444.html
I hope you enjoy it.
Cherie
Charge of the Bus Brigade
http://www.washingtonpost.com/wp-dyn/content/article/2006/07/14/AR2006071400444.html
Sunday, September 6, 2009
Good News for Tourism
The US Federal Government is one of the only tourist friendly countries that does not promote tourism. Many of the states, local governments and CVB’s (Convention and Visitors Bureau) have active promotions, but again not the Federal government.
We’ve been watching and supporting this bill for a long time. It looks it’s getting closer to passing which is good news for tourism and the millions of careers it supports. (Just in California tourism is an $86 billion dollar industry employing over a million people.)
Bipartisan Travel Promotion Gains Momentum as More than Half the Senate Supports Bill
Travel Promotion Will Create 40,000 U.S. Jobs, Add $4 Billion to U.S. Economy and Reduce Federal Deficit by $425 Million
WASHINGTON, DC -- The U.S. Travel Association announced today that S. 1023, the "Travel Promotion Act", now has the support of half the U.S. Senate. The bill will create thousands of new jobs and spur economic growth by attracting millions of additional international travelers to the United States.
Senator Arlen Specter (D-PA) and Senator Robert Bennett (R-UT), Ranking Member of the Senate Committee on Rules and Administration, are the 50th and 51st U.S. Senators to support the legislation. Since 9/11, potential visitors have found ever-changing security policies and negative foreign press coverage to be a deterrent to visiting America.
"We are grateful to Senator Bennett, Senator Specter and the rest of the cosponsors for their bipartisan commitment to create thousands of new jobs and add billions to the U.S. economy by supporting the Travel Promotion Act," said Roger Dow, president and CEO of the U.S. Travel Association. "We encourage the Senate to capitalize on the bill's momentum and vote to pass it as soon as possible."
The "Travel Promotion Act," introduced by Senators Byron Dorgan (D-ND) and John Ensign (R-NV) and co-sponsored by an additional 49 Senators from both sides of the aisle, creates a public-private partnership to promote the United States as a premier international travel destination and communicate U.S. security and entry policies. The bill specifies that travel promotion would be paid for - at no cost to U.S. taxpayers - by private sector contributions and a modest fee on foreign travelers who do not pay $131 for a visa to enter the United States. Nearly every developed nation in the world spends millions of dollars to attract visitors.
Overseas visitors spend an average of $4,500 per person, per trip in the United States. Oxford Economics estimates that a well-executed promotion program would attract 1.6 million new international visitors and would generate $4 billion in new economic stimulus and $321 million in new federal tax revenue each year. The U.S. Travel Association estimates that this program would create nearly 40,000 new American jobs in the first year. Additionally, the Congressional Budget Office reports estimates that the "Travel Promotion Act" will reduce the federal budget deficit by $425 million over ten years. A House companion bill, H.R. 2935, is co-sponsored by 41 members of the U.S. House of Representatives.
http://www.ustravel.org/pressmedia/pressrec.asp?Item=985
Thank you Elizabeth Moran for the update.
We’ve been watching and supporting this bill for a long time. It looks it’s getting closer to passing which is good news for tourism and the millions of careers it supports. (Just in California tourism is an $86 billion dollar industry employing over a million people.)
Bipartisan Travel Promotion Gains Momentum as More than Half the Senate Supports Bill
Travel Promotion Will Create 40,000 U.S. Jobs, Add $4 Billion to U.S. Economy and Reduce Federal Deficit by $425 Million
WASHINGTON, DC -- The U.S. Travel Association announced today that S. 1023, the "Travel Promotion Act", now has the support of half the U.S. Senate. The bill will create thousands of new jobs and spur economic growth by attracting millions of additional international travelers to the United States.
Senator Arlen Specter (D-PA) and Senator Robert Bennett (R-UT), Ranking Member of the Senate Committee on Rules and Administration, are the 50th and 51st U.S. Senators to support the legislation. Since 9/11, potential visitors have found ever-changing security policies and negative foreign press coverage to be a deterrent to visiting America.
"We are grateful to Senator Bennett, Senator Specter and the rest of the cosponsors for their bipartisan commitment to create thousands of new jobs and add billions to the U.S. economy by supporting the Travel Promotion Act," said Roger Dow, president and CEO of the U.S. Travel Association. "We encourage the Senate to capitalize on the bill's momentum and vote to pass it as soon as possible."
The "Travel Promotion Act," introduced by Senators Byron Dorgan (D-ND) and John Ensign (R-NV) and co-sponsored by an additional 49 Senators from both sides of the aisle, creates a public-private partnership to promote the United States as a premier international travel destination and communicate U.S. security and entry policies. The bill specifies that travel promotion would be paid for - at no cost to U.S. taxpayers - by private sector contributions and a modest fee on foreign travelers who do not pay $131 for a visa to enter the United States. Nearly every developed nation in the world spends millions of dollars to attract visitors.
Overseas visitors spend an average of $4,500 per person, per trip in the United States. Oxford Economics estimates that a well-executed promotion program would attract 1.6 million new international visitors and would generate $4 billion in new economic stimulus and $321 million in new federal tax revenue each year. The U.S. Travel Association estimates that this program would create nearly 40,000 new American jobs in the first year. Additionally, the Congressional Budget Office reports estimates that the "Travel Promotion Act" will reduce the federal budget deficit by $425 million over ten years. A House companion bill, H.R. 2935, is co-sponsored by 41 members of the U.S. House of Representatives.
http://www.ustravel.org/pressmedia/pressrec.asp?Item=985
Thank you Elizabeth Moran for the update.
Tuesday, July 28, 2009
Port Lectures
I received the below from one of our major cruise line. They are expanding their Port Lecture series. They are looking for experienced speakers that can share information onboard their ships. Right now they are looking for those with Asia knowledge or the ability to research and share the information. They also will need Port Lectures for South American, North America (East Coast and Alaska), Europe, South Pacific (including Australia and New Zealand) and possibly Mexico.
Hi Cherie,
It was great speaking with you. You sound like you have a good group of people and I appreciate your offer to refer some of your more promising graduates to me. Below is a brief paragraph explaining what qualities I look for in a successful Port Lecturer and attached is the actual job definition. Thanks again for your help.
"We look for speakers who possess extensive public speaking experience, a strong stage presence and an engaging style. Presentations should be delivered in an enthusiastic and confident style, and not in a monotone voice. Scripted words should be spoken by memory -- verbatim readings of prepared texts should be avoided at all costs. We are looking for lecturers who are familiar and well-versed with their topics so that information can be shared with the audience in a conversational manner that always sounds fresh. Maintaining good eye contact is key to connecting well with one's audience.
Typical port lectures are 45 minutes long and need to include a visual slide show (in PowerPoint). All our venues come equipped with full projection screen capabilities, sound systems and lighting, and are assisted by a production technician to handle the technology. We recommend port lecturers bring their own laptops to connect with existing equipment in our venues onboard. Lectures are scheduled by the Cruise Director or their staff."
I. RESPONSIBILITIES
Your responsibilities as Port Enhancement Lecturer include:
A. One 45-minute lecture for each port and/or related topics. These may be videotaped and replayed on the ship's television circuit. If you haven't already done so, please send to my attention in writing for our approval a list of your planned lectures. Once we agree on your program of lectures, we'll notify the ship of your presentations. Your lectures should cover the following:
Historical Overview - A synopsis of the port's history that passengers will be able to relate with their cruise experience. This portion shouldn't take up the entire lecture, but only enough fore passengers to be aware of the historical highlights. They will get additional information from the tour bus guides as well, so information shouldn't be redundant. This is also an opportunity to provide some historical or background information on the venues we cover in our tours.
Culture & Lifestyle - Passengers should be aware of current trends and lifestyles in the ports visited. What should they expect to see and experience once they get off the ship, what to observe, etc.
Practical Information - This could include a range of topics from the weather, shopping (recommended shopping while in town), local customs (customary greetings, do's and don'ts, etc).
Shore Excursions - It is very important that the Port Enhancement Lecturer should incorporate the venues we visit on our tours in his/her talks to promote shore excursions in an indirect by effective way. For example, if they wish to see the Grand Canal, then they can take two of our tours (highlight them). This is particularly helpful in selling tours that require a high minimum to operate. This is also an opportunity to promote our new tours.
B. Port commentaries from the ship's bridge as required. These are descriptive narratives on the port, sights of interest, etc. These commentaries occur while the ship is entering or leaving a port or other areas of interest. Your commentary is transmitted over the ship's public address system on the open decks.
C. Maintain regular desk hours (as directed by the Cruise Director) for passenger questions, often located at the Shore Excursions Desk or in that vicinity. Hours will not exceed 3 per day and may be split between morning desk hours, gangway hours, and early evening (pre-dinner) hours with the Cruise Director's approval.
II. COMPENSATION
In exchange for your services, you will be provided with the following:
The cruise, inclusive of a Fleet or Passenger cabin (tba) and all meals.
Regardless of cabin type, Port Lecturer receives full passenger status. If Port Lecturer is staying in a Fleet Cabin, then a separate Passenger Account Charge Card must be issued for Port Lecturer's use on the ship.
A guest privilege; you will be allowed to have one guest with you in your stateroom for the duration of this agreement.
Economy round-trip transportation to and from the major airport nearest your home to the ship.
An allowance of US $X per day, not to include final disembarkation day (payable directly to you on board at the end of each cruise).
Onboard daily gratuities (cabin steward, waiter, assistant waiter) to be charged to your shipboard account and will be covered by the cruise lines at the end of each cruise. Any remaining charges will be your responsibility. Please note that any monetary amounts paid do not include day of disembarkation.
Complimentary Laundry Service.
One complimentary ShoreEx Ticket per port, for lecturer only. 20% discount for lecturer's guest for shore excursions (booked onboard only), subject to availability.
25% alcohol and specialty beverages discount for Port Lecturer and guest in restaurants and lounges.
Internet Access as required and related to the duties and responsibilities of the Port Lecturer, to be accessed through the Shore Excursion Office or Purser's Department, whichever is available.
If you are qualified and interested in the position send your resume to: tourresumes@aol.com. You will be notified by the cruise line if they can use your services onboard. Contracts are normally from one to four months. If you don't hear from them right away, don't get discouraged the spots are limited. You might also resend your resume when you have updates.
Hi Cherie,
It was great speaking with you. You sound like you have a good group of people and I appreciate your offer to refer some of your more promising graduates to me. Below is a brief paragraph explaining what qualities I look for in a successful Port Lecturer and attached is the actual job definition. Thanks again for your help.
"We look for speakers who possess extensive public speaking experience, a strong stage presence and an engaging style. Presentations should be delivered in an enthusiastic and confident style, and not in a monotone voice. Scripted words should be spoken by memory -- verbatim readings of prepared texts should be avoided at all costs. We are looking for lecturers who are familiar and well-versed with their topics so that information can be shared with the audience in a conversational manner that always sounds fresh. Maintaining good eye contact is key to connecting well with one's audience.
Typical port lectures are 45 minutes long and need to include a visual slide show (in PowerPoint). All our venues come equipped with full projection screen capabilities, sound systems and lighting, and are assisted by a production technician to handle the technology. We recommend port lecturers bring their own laptops to connect with existing equipment in our venues onboard. Lectures are scheduled by the Cruise Director or their staff."
I. RESPONSIBILITIES
Your responsibilities as Port Enhancement Lecturer include:
A. One 45-minute lecture for each port and/or related topics. These may be videotaped and replayed on the ship's television circuit. If you haven't already done so, please send to my attention in writing for our approval a list of your planned lectures. Once we agree on your program of lectures, we'll notify the ship of your presentations. Your lectures should cover the following:
Historical Overview - A synopsis of the port's history that passengers will be able to relate with their cruise experience. This portion shouldn't take up the entire lecture, but only enough fore passengers to be aware of the historical highlights. They will get additional information from the tour bus guides as well, so information shouldn't be redundant. This is also an opportunity to provide some historical or background information on the venues we cover in our tours.
Culture & Lifestyle - Passengers should be aware of current trends and lifestyles in the ports visited. What should they expect to see and experience once they get off the ship, what to observe, etc.
Practical Information - This could include a range of topics from the weather, shopping (recommended shopping while in town), local customs (customary greetings, do's and don'ts, etc).
Shore Excursions - It is very important that the Port Enhancement Lecturer should incorporate the venues we visit on our tours in his/her talks to promote shore excursions in an indirect by effective way. For example, if they wish to see the Grand Canal, then they can take two of our tours (highlight them). This is particularly helpful in selling tours that require a high minimum to operate. This is also an opportunity to promote our new tours.
B. Port commentaries from the ship's bridge as required. These are descriptive narratives on the port, sights of interest, etc. These commentaries occur while the ship is entering or leaving a port or other areas of interest. Your commentary is transmitted over the ship's public address system on the open decks.
C. Maintain regular desk hours (as directed by the Cruise Director) for passenger questions, often located at the Shore Excursions Desk or in that vicinity. Hours will not exceed 3 per day and may be split between morning desk hours, gangway hours, and early evening (pre-dinner) hours with the Cruise Director's approval.
II. COMPENSATION
In exchange for your services, you will be provided with the following:
The cruise, inclusive of a Fleet or Passenger cabin (tba) and all meals.
Regardless of cabin type, Port Lecturer receives full passenger status. If Port Lecturer is staying in a Fleet Cabin, then a separate Passenger Account Charge Card must be issued for Port Lecturer's use on the ship.
A guest privilege; you will be allowed to have one guest with you in your stateroom for the duration of this agreement.
Economy round-trip transportation to and from the major airport nearest your home to the ship.
An allowance of US $X per day, not to include final disembarkation day (payable directly to you on board at the end of each cruise).
Onboard daily gratuities (cabin steward, waiter, assistant waiter) to be charged to your shipboard account and will be covered by the cruise lines at the end of each cruise. Any remaining charges will be your responsibility. Please note that any monetary amounts paid do not include day of disembarkation.
Complimentary Laundry Service.
One complimentary ShoreEx Ticket per port, for lecturer only. 20% discount for lecturer's guest for shore excursions (booked onboard only), subject to availability.
25% alcohol and specialty beverages discount for Port Lecturer and guest in restaurants and lounges.
Internet Access as required and related to the duties and responsibilities of the Port Lecturer, to be accessed through the Shore Excursion Office or Purser's Department, whichever is available.
If you are qualified and interested in the position send your resume to: tourresumes@aol.com. You will be notified by the cruise line if they can use your services onboard. Contracts are normally from one to four months. If you don't hear from them right away, don't get discouraged the spots are limited. You might also resend your resume when you have updates.
Friday, June 19, 2009
The Real Job of a Local Tour Guide
I’ve been leading international tours and training tour directors and guides for years. I love learning about cultures and sharing stories with fellow professionals. Last year I was privileged to get to know a wonderful professional Bulgarian local tour guide. Bobi, the local tour guide, took my online tour managementclass but I’m sure I learned as much from her as she did from me.
As a local guide Bobi has worked with groups from around the world. She has also traveled extensively so she has an amazing understanding and ability to express and share her experiences. Her insight has given my students a wonderful understanding of the what the local guides may be feeling as they work with visitors from around the world.
When one of my students expressed her concern and fear of delivering narration for the first time, Bobi shared her first experience. I think it’s good advice for all new tour directors and guides.
She said, “I can tell you a story about my very first presence in front of a large group from USA. I am a Bulgarian and English is not my mother tongue. On the other hand, at that time (I was 24 just graduated from the university and was very shy.) Bulgaria was a communist country and we did not really see Americans, nor we had any idea about the difference between British English and American English. Believe me there is a great difference. However, I had to talk in front of 42 Americans, who I did not understand at all. I was about to cry and wanted to hide, but I was at work and had a week ahead and a lot to talk about. I am sure everybody has his moments of being shy and feeling uneasy. Then the tour director (he was an American of Polish origin) came to me and said in Polish (yes, I know Polish) - he said - just talk, keep talking. Don't worry that you make mistakes, don't worry about how good or bad you sound. When you are talking people do listen. They will understand you and even will help you. That was all I needed. Just talk and don't think of what you look like and how you sound. You sound great and you look tremendous - I am positive about it. Wish you luck. Go for it.”
As tour directors and guides our jobs are never boring. No matter how prepared we are surprises and challenges still happen. I call it “job security”. If everything always worked perfectly, we may not be needed. Here’s how Bobi handled one of her challenges.
“I am from ex-communist country. Once in the 70s I had a group of Americans. That was very rare at that time. The group had two hours only for lunch before departure. We had the first course served and then the group was totally neglected because, imagine - the daughter of the Prime Minister had her birthday party in the same restaurant. All the staff went to serve her party. A Prime Minister's daughter is extremely important. We waited for more than 30 min. Nobody came to serve us. When I found out the reason and talked with the manager he dared not tell his staff to serve the Americans. Can you imagine how the tour members took that? They were hungry, did not have much time due to the departure time, were hurt, had pre-paid the tour and the food, were treated as a "second" class or even worse - enemies. I went to check out what was going on. With the bad news I came to the group (I was a guide but it was in my country and my city). I told the tour director the real situation and he presented it in such a manner that all the members laughed loud. With a very nice sense of humor he told them the situation. They laugh and laugh and that laughter brought the manager’s attention who came as pale as a white sheet of paper. He was begging for silence being scared for his position and promised the world to the Americans if only they won't laugh so much and so loud. We finally had an extremely fast and perfect service plus a good laugh. I am sure that the tour members remembered that for long time, told it to their friends, and laughed over and over again.” I’m sure she is right. I always admire Bobi’s professionalism and commitment that every one of her groups have a great experience. Her attitude is always positive and she never seems to complain and is always grateful. Here’s an example of why I am so impressed and feel privileged to call her a friend.
“As for me - I am well, as I always am - never tired, never hungry, never sleepy. My last trip ended this week and it too, was a good one. I worked for a Bulgarian small company dealing with agriculture. They had their American partners on visit. Two Americans who never came to our part of the world and 8 Bulgarians were on a week trip round Bulgaria.
The great weather and off season everywhere was so peaceful and nice. Right after that trip a one day conference and a city tour with 2 busses with doctors from Balkan countries. Tomorrow I'll meet two gentlemen from the UK for a short two days and next weekend another two day excursion.
That is all for now, but I am glad I have those.I better close the present or you won’t have chance to take a break. Best of luck,Bobi”
This makes me smile since she’s concerned about my break. I hope you think of Bobi as you travel the world meeting your local tour guides. They are dedicated and work hard to share their countries, cities and attractions with you. It may not always be as easy as they make it look. I now share Bobi’s stories and words of wisdom in my Tour Director Training Guide (http://www.tourtraining.com). She’s an excellent example of professionalism and what our career is really all about, helping others.
As a local guide Bobi has worked with groups from around the world. She has also traveled extensively so she has an amazing understanding and ability to express and share her experiences. Her insight has given my students a wonderful understanding of the what the local guides may be feeling as they work with visitors from around the world.
When one of my students expressed her concern and fear of delivering narration for the first time, Bobi shared her first experience. I think it’s good advice for all new tour directors and guides.
She said, “I can tell you a story about my very first presence in front of a large group from USA. I am a Bulgarian and English is not my mother tongue. On the other hand, at that time (I was 24 just graduated from the university and was very shy.) Bulgaria was a communist country and we did not really see Americans, nor we had any idea about the difference between British English and American English. Believe me there is a great difference. However, I had to talk in front of 42 Americans, who I did not understand at all. I was about to cry and wanted to hide, but I was at work and had a week ahead and a lot to talk about. I am sure everybody has his moments of being shy and feeling uneasy. Then the tour director (he was an American of Polish origin) came to me and said in Polish (yes, I know Polish) - he said - just talk, keep talking. Don't worry that you make mistakes, don't worry about how good or bad you sound. When you are talking people do listen. They will understand you and even will help you. That was all I needed. Just talk and don't think of what you look like and how you sound. You sound great and you look tremendous - I am positive about it. Wish you luck. Go for it.”
As tour directors and guides our jobs are never boring. No matter how prepared we are surprises and challenges still happen. I call it “job security”. If everything always worked perfectly, we may not be needed. Here’s how Bobi handled one of her challenges.
“I am from ex-communist country. Once in the 70s I had a group of Americans. That was very rare at that time. The group had two hours only for lunch before departure. We had the first course served and then the group was totally neglected because, imagine - the daughter of the Prime Minister had her birthday party in the same restaurant. All the staff went to serve her party. A Prime Minister's daughter is extremely important. We waited for more than 30 min. Nobody came to serve us. When I found out the reason and talked with the manager he dared not tell his staff to serve the Americans. Can you imagine how the tour members took that? They were hungry, did not have much time due to the departure time, were hurt, had pre-paid the tour and the food, were treated as a "second" class or even worse - enemies. I went to check out what was going on. With the bad news I came to the group (I was a guide but it was in my country and my city). I told the tour director the real situation and he presented it in such a manner that all the members laughed loud. With a very nice sense of humor he told them the situation. They laugh and laugh and that laughter brought the manager’s attention who came as pale as a white sheet of paper. He was begging for silence being scared for his position and promised the world to the Americans if only they won't laugh so much and so loud. We finally had an extremely fast and perfect service plus a good laugh. I am sure that the tour members remembered that for long time, told it to their friends, and laughed over and over again.” I’m sure she is right. I always admire Bobi’s professionalism and commitment that every one of her groups have a great experience. Her attitude is always positive and she never seems to complain and is always grateful. Here’s an example of why I am so impressed and feel privileged to call her a friend.
“As for me - I am well, as I always am - never tired, never hungry, never sleepy. My last trip ended this week and it too, was a good one. I worked for a Bulgarian small company dealing with agriculture. They had their American partners on visit. Two Americans who never came to our part of the world and 8 Bulgarians were on a week trip round Bulgaria.
The great weather and off season everywhere was so peaceful and nice. Right after that trip a one day conference and a city tour with 2 busses with doctors from Balkan countries. Tomorrow I'll meet two gentlemen from the UK for a short two days and next weekend another two day excursion.
That is all for now, but I am glad I have those.I better close the present or you won’t have chance to take a break. Best of luck,Bobi”
This makes me smile since she’s concerned about my break. I hope you think of Bobi as you travel the world meeting your local tour guides. They are dedicated and work hard to share their countries, cities and attractions with you. It may not always be as easy as they make it look. I now share Bobi’s stories and words of wisdom in my Tour Director Training Guide (http://www.tourtraining.com). She’s an excellent example of professionalism and what our career is really all about, helping others.
Sunday, February 15, 2009
E-Petition Launches in Support of Meetings
Feb 11, 2009 9:08 AM
Negative publicity has been churning in the media around the meetings and incentives industry because of the perception that events organized by companies receiving emergency relief money from the federal government were inappropriate. In reaction, a new electronic petition has been launched to draw attention to the importance of meetings in the U.S. economy and to give people a way to show their support for the industry.
The electronic petition, Keep America Meeting, is now live at http://keepamericameeting.com, allowing signers to “help send a message to our legislators nationwide that we need them to take the proactive step of publicly supporting the meetings and events industry in order to hasten the U.S. recovery.”
Keep America Meeting was created by TBA Global, a meeting and event marketing company, in partnership with the U.S. Travel Association and with support from the Event Marketing Institute. It is endorsed by a nonpartisan group of associations, publishers, and companies, including the MeetingsNet magazines.
Organizers plan to deliver the petition to the White House, Congress, and the leadership of the Fortune 200 companies, with a clear message of support for meetings. The petition says: “Corporate meetings enhance employee and partner performance, fuel company growth and profitability, support the needs of local communities, and aid the American economy as a whole.”
It continues, “We the undersigned believe meetings build businesses and are an important part of our nation's recovery. Meetings that are well executed and designed to meet specific company goals greatly contribute to company profits.”
Before its official launch, the petition had already gathered almost 1,000 signatures, many with thoughtful commentary about the value of meetings, events, and incentives as a business tool and as a critical element of our economy. The goal is one million signatures.
Best Regards,
Robbie
Robbie Glowczwski, DMCP Program Manager
ACCESS Destination Services949-454-2111 p949-454-9815 f 949-795-0730 cell www.accessdmc.com
HSMAI Orange County Chapter Board Member
Las Vegas Los Angeles Orange County Palm Springs San Diego
Negative publicity has been churning in the media around the meetings and incentives industry because of the perception that events organized by companies receiving emergency relief money from the federal government were inappropriate. In reaction, a new electronic petition has been launched to draw attention to the importance of meetings in the U.S. economy and to give people a way to show their support for the industry.
The electronic petition, Keep America Meeting, is now live at http://keepamericameeting.com, allowing signers to “help send a message to our legislators nationwide that we need them to take the proactive step of publicly supporting the meetings and events industry in order to hasten the U.S. recovery.”
Keep America Meeting was created by TBA Global, a meeting and event marketing company, in partnership with the U.S. Travel Association and with support from the Event Marketing Institute. It is endorsed by a nonpartisan group of associations, publishers, and companies, including the MeetingsNet magazines.
Organizers plan to deliver the petition to the White House, Congress, and the leadership of the Fortune 200 companies, with a clear message of support for meetings. The petition says: “Corporate meetings enhance employee and partner performance, fuel company growth and profitability, support the needs of local communities, and aid the American economy as a whole.”
It continues, “We the undersigned believe meetings build businesses and are an important part of our nation's recovery. Meetings that are well executed and designed to meet specific company goals greatly contribute to company profits.”
Before its official launch, the petition had already gathered almost 1,000 signatures, many with thoughtful commentary about the value of meetings, events, and incentives as a business tool and as a critical element of our economy. The goal is one million signatures.
Best Regards,
Robbie
Robbie Glowczwski, DMCP Program Manager
ACCESS Destination Services949-454-2111 p949-454-9815 f 949-795-0730 cell www.accessdmc.com
HSMAI Orange County Chapter Board Member
Las Vegas Los Angeles Orange County Palm Springs San Diego
Thursday, November 27, 2008
Reasons I’m grateful for being in the tourism industry.
1. It’s the best industry in the world. It extremely positive, interesting and rewarding. I am grateful for the wonderful friends and associates I‘ve made over the years.
2. I have traveled the world and have complete faith in my country’s ability to over-come and succeed.
3. I went through 911 in tourism and watched how the federal, state, county and city governments’ pulled together to promote tourism. It was the first time we had their attention due to the number of jobs and income attributed to tourism. At that time we were had the fear of terrorist attack and a lower economy. By 2002 tourism had recovered and continued to increase.
4. People need time to spend with their loved ones, especially during times of stress. The major tour operators are very optimistic about the 2009 season. They are anticipating continued growth in the domestic and inbound market. Our lower dollar value is a bargain for visitors and US residents normally want to spend less and not have to worry about the lower dollar value overseas.
5. There’s a bill in Washington DC right now to assign a person to head US tourism for the first time. We’re the only country that doesn’t promote its tourism and even the Federal government is now realizing it’s importance.
6. The US has eliminated visa requirements for South Korea and a number of Eastern European countries which is expected to lead to additional inbound visitors.
7. Additional international flights, including the huge mega-jets, have been increasing US tourism, especially between the US and Australia.
8. As I write this the stock market is up for the third day in a row.
9. When leading escorted tours and working in the incentive market we are working in the upscale market. We work with people and companies that have funds. Even right after 911 the upscale market continued to travel.
10. My favorite reason of all? My students are getting hired!
I would love to hear your reasons too.
2. I have traveled the world and have complete faith in my country’s ability to over-come and succeed.
3. I went through 911 in tourism and watched how the federal, state, county and city governments’ pulled together to promote tourism. It was the first time we had their attention due to the number of jobs and income attributed to tourism. At that time we were had the fear of terrorist attack and a lower economy. By 2002 tourism had recovered and continued to increase.
4. People need time to spend with their loved ones, especially during times of stress. The major tour operators are very optimistic about the 2009 season. They are anticipating continued growth in the domestic and inbound market. Our lower dollar value is a bargain for visitors and US residents normally want to spend less and not have to worry about the lower dollar value overseas.
5. There’s a bill in Washington DC right now to assign a person to head US tourism for the first time. We’re the only country that doesn’t promote its tourism and even the Federal government is now realizing it’s importance.
6. The US has eliminated visa requirements for South Korea and a number of Eastern European countries which is expected to lead to additional inbound visitors.
7. Additional international flights, including the huge mega-jets, have been increasing US tourism, especially between the US and Australia.
8. As I write this the stock market is up for the third day in a row.
9. When leading escorted tours and working in the incentive market we are working in the upscale market. We work with people and companies that have funds. Even right after 911 the upscale market continued to travel.
10. My favorite reason of all? My students are getting hired!
I would love to hear your reasons too.
Wednesday, October 15, 2008
Networking
I am hearing from so many tour directors, both new and experienced. I want to encourage you to use this area for networking. I know you'll be able to help each other out with challenges, hiring, resources and encouragement. Some of you are working for or will be working for the same companies. (I won't share your personal information without your permission.)
Do you have a special skill? Language skills? Sports? Interest? Location? Destination? City tours? Tour Directors are the best source for finding new or additional employment.
If you ever post anything you want changed or deleted, let me know. I can go into the blog file and help you out.
Cherie
Do you have a special skill? Language skills? Sports? Interest? Location? Destination? City tours? Tour Directors are the best source for finding new or additional employment.
If you ever post anything you want changed or deleted, let me know. I can go into the blog file and help you out.
Cherie
Wednesday, October 8, 2008
Newsletter
Please let me know the type of information you would like to see covered in our newsletters and blog.
I'm here to help.
Cherie
I'm here to help.
Cherie
Sunday, September 28, 2008
Travel Websites
I want to invite you to share your favorite travel websites. Do you have a travel service you would like to share with fellow travelers?
Friday, September 5, 2008
Getting Hired
I want to remind everyone the new hiring season for our major tour operators will be starting up soon. Most start going through the resumes in the winter and start their interviews and hiring right after the holidays.
I talked to Joseph at Collette. He anticipates a busy domestic market for the next few years due to our slower economy.
I recommend updating your resumes, getting experience, networking with your fellow tour directors and guides. If you're new to tour management and guiding I recommend taking the September class which will have you ready in time for the hiring season.
I talked to Joseph at Collette. He anticipates a busy domestic market for the next few years due to our slower economy.
I recommend updating your resumes, getting experience, networking with your fellow tour directors and guides. If you're new to tour management and guiding I recommend taking the September class which will have you ready in time for the hiring season.
Wednesday, September 3, 2008
Experince the World and Get Paid!
Hi Travelers, Tour Directors, Tour Guides and Cruise Hosts,
I'm here to network, keep in touch, answer your questions and have fun.
I've been real busy with my online class, face to face classes, updating my textbook to the new 2008 edition and enjoying the summer months. I'm now excited about working on turning the textbook into an e-book. I'll keep you posted on the progress.
I'm also working on a training tour. This is where I'm asking for your help and input. In the past many of you have gone on my training tours to Hawaii, Mexico, the Caribbean, Los Angeles, Orange County and San Diego.
How about a training tour while on an escorted tour? I've talked to one of our major tour operators about an exclusive group in which we would be on tour with one of their best Professional Tour Directors. It would also be an opportunity for a reunion with past students and a way to meet your past fellow classmates. Of course family and friends are welcome.
Right now I'm looking at a tour of the Southern states in December or early January. The tours are affordable and warmer than the East Coast. I'd like to offer the training before the major tour operators start their new hiring in the New Year.
Sound interesting? Any suggestions? I'm short on time so let me know if you think you may be interested.
Where are you now? Who are you working for?
Need suggestions?
I look forward to keeping in touch.
Cherie
I'm here to network, keep in touch, answer your questions and have fun.
I've been real busy with my online class, face to face classes, updating my textbook to the new 2008 edition and enjoying the summer months. I'm now excited about working on turning the textbook into an e-book. I'll keep you posted on the progress.
I'm also working on a training tour. This is where I'm asking for your help and input. In the past many of you have gone on my training tours to Hawaii, Mexico, the Caribbean, Los Angeles, Orange County and San Diego.
How about a training tour while on an escorted tour? I've talked to one of our major tour operators about an exclusive group in which we would be on tour with one of their best Professional Tour Directors. It would also be an opportunity for a reunion with past students and a way to meet your past fellow classmates. Of course family and friends are welcome.
Right now I'm looking at a tour of the Southern states in December or early January. The tours are affordable and warmer than the East Coast. I'd like to offer the training before the major tour operators start their new hiring in the New Year.
Sound interesting? Any suggestions? I'm short on time so let me know if you think you may be interested.
Where are you now? Who are you working for?
Need suggestions?
I look forward to keeping in touch.
Cherie
Saturday, February 24, 2007
Welcome
Welcome to our new blog. I've been a professional international tour director since the 1980's. I've lead tours around the world. I love travel, our industry and the people in it.
I train tour directors online and have meet tour directors and guides from around the world. (www.tourtraining.com)
Where's your favorite place to travel? Mine is probably Australia and New Zealand, except for the long, long, long, flights.
I train tour directors online and have meet tour directors and guides from around the world. (www.tourtraining.com)
Where's your favorite place to travel? Mine is probably Australia and New Zealand, except for the long, long, long, flights.
Subscribe to:
Posts (Atom)