Saturday, November 26, 2011

Ruth Sherman on Nonverbal Communication - Public Speaking, Presentation Skills, Media Training

Professional Tour Management Training 

Video by Ruth Sherman  

Executive Speech Coach and Strategic Communications Consultant Ruth Sherman helps clients develop compelling and creative content and messages and coaches them to deliver it all with impact! Ruth and her team guide and support clients through the entire process to successfully integrate all communication elements into a cohesive, seamless performance.

Ruth gives wonderful examples of what we do as Tour Directors, Guides, Travel Staff and Cruise Hosts to deliver information and narration in an informative and interesting way.  I'm sure you'll enjoy her video.

Click on Below Link to Start Video: 

Ruth Sherman on Nonverbal Communication - Public Speaking, Presentation Skills, Media Training

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Cherie Anderson
Professional Tour Management Training
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We're successful because you're successful. 

Friday, November 11, 2011

Vantage Deluxe Travel - Looking for Program Directors for European Cruises

Here’s another job posting for 2012.  Most major companies start their new hiring right after the Christmas Holidays.  It’s encouraging to see so many starting their search for new Tour Directors and Guides early.

Vantage Deluxe World Travel is looking for Program Managers (Tour Directors) for their European River Cruise Programs in 2012.  Vantage Deluxe World Travel is a well-respected tour operator that has been creating Five-star travel programs at Four-star prices for mature travelers since 1983.


Program Manager – European Rivers:  Experienced Tour Leader to deliver the touring river cruise program along various rivers (Rhine, Danube, Saone, Rhone, Seine, & Elbe) in Europe as outlined in the Vantage operational day by day for one coach of American senior travelers, and achieve the overall program quality goals.

Responsibilities include:
·        Team Player – work with two to three other Program Managers and take direction from the Lead Program Manager
·        Display strong leadership skills
·        Manage day to day delivery of the tour & problem solve on site to ensure program overall quality
·        Create a sense of group identity and make all travelers feel they have someone looking out for their well-being
·        Coordinate & reconfirm all services with hotels, coaches, restaurants & local guides
·        Be knowledgeable about the tour and the region
·        Follow Vantage Policy & Procedures
·        Deliver informative briefings and set realistic trip expectations
·        Share your insider’s view of the destinations to help drive cultural connections
·        Excellent command of the English language, both written and oral.  Comfortable command of German.

This is a freelance position and we are recruiting for the 2012 season.

I’m not sure what they mean by “Comfortable Command of German” but if you do not speak German I still recommend applying if you feel you have most of the other qualifications.  Its listed last telling me, it’s not as important as the above listed requirements. I covered most of the list in the training so hopefully you feel comfortable about the procedures and with a bit of Internet research you should be able to learn about the destinations easily.  Remember too, you’re not the guide, you’re the Tour Director and managing the groups.

Ark of the Covenant discovered with Tomb of Alexander the Great

This is the type of news story that can quickly lead to new tours and destinations, leading to work for  tour operators, tour directors and local guides.  The use of Social media may speed up the requests for bookings.

An Unbelievable Ark Of The Covenant Announcement And 10 Relic Trips   
Reports are cropping up that the fabled Ark of the Covenant, said to contain the remnants of the Ten Commandments, has been discovered along with the Tomb of Alexander the Great on the Greek island of Thasos.

The Focus Information Agency, a Bulgarian outfit not exactly renowned for accuracy, is reporting that, a Russian web portal that purports to be an "official information partner of the Ministry of Culture and Tourism of Greece," has claimed that a group led by Nikolaos Kumardzis, an archeologist apparently unaffiliated with any other dig, has identified one of the world's great treasures. At least one Armenian newspaper is running a similar story.

What more confirmation could anyone possibly want?

Thasos, which is near Macedonia, has long been rumored as the potential resting place of Alexander the Great, who died in Babylon in 323 BC after conquering Persia and consolidating Eurasian power. The connection between the great military leader and the Ten Commandments -- none of which he could truly be said to have followed -- is unclear, which makes the news that they were discovered together even less credible.

That being said, the Ark of the Covenant has inspired travelers and explorers for hundreds of years and is likely to continue to do so. It is worth remembering that pilgrimages remain part of the modern travel culture and that visiting relics or searching for them is quite popular in much of the world.

Because the Ark of the Covenant story is likely to bounce around the internet, exciting then disappointing people, we thought it would be nice to offer up a selection of places where relics were actually discovered.
We can't vouch for the authenticity of every one of these relics, but they are revered by many of the faithful.


Monday, November 7, 2011

Alaska Driver Guides - Holland America Line - Princess Cruises

Enjoy a Summer as a Driver Guide through Alaska's Wilderness with Holland America Line and Princess Cruises. Narrate tours while driving a motor coach through the Last Frontier! CDL training will be provided in the Orlando area prior to the Alaska season. Relocation assistance is provided. Training starts soon, apply now! EOE

I also recommend reading the posting on January on Alaska.  Jill Hyatt, a past student is now involved in hiring and offered to help.

Wednesday, November 2, 2011

Chicago's no. 1 Travel and Tourism Site,, Teams Up With Motorola On New Mobile Tourism App

This Chicago app may be a wonderful tool for Chicago Tour Guides, Tour Directors and Travel Staff. allows Chicago visitors and residents to view, upload and share videos

CHICAGO–, the City of Chicago’s Official Tourism Site, is teaming up with Motorola Mobility, Inc. and the Motorola Mobility Foundation around, an innovative mobile tourism app recently released in the Android Marketplace. The service allows users to view, upload and share site-specific video content, giving visitors and residents a whole new way to engage with places and spaces while navigating Chicago., the No. 1 travel and tourism website for Chicago based on traffic volume, is managed by the Chicago Office of Tourism and Culture (COTC), an agency dedicated to promoting Chicago as a premier cultural destination to domestic and international leisure travelers. COTC provided the professional content for the testing phase of, uploading nearly 100 videos collected from its cultural and hospitality partners including:

·         Time-lapse video of the construction of Museum of Science and Industry’s Smart Home
·         Lakeview East walking tour submitted by the Lakeview East Chamber of Commerce
·         Short film of a classic Chicago wedding from Chicago Trolley & Double Decker Co.
·         Stop-motion video of “Go Do Good” art installation provided by Chicago Loop Alliance
·         Clips of past productions and interviews with guest artists of TimeLine Theatre Company

“The Chicago Office of Tourism and Culture is a recognized leader in the visitor industry for using cutting-edge technologies and social media to market Chicago as a premier leisure travel destination,” says Dorothy Coyle, Executive Director, COTC. “We’re thrilled to be working with Motorola to enrich the experience of our visitors.”

There were 38.11 million total visitors to Chicago in 2010, 28.03 million of which were leisure travelers. The Chicago visitor industry generates more than $11 billion in direct spending, $616 million in tax revenue, and sustains more than 124,000 jobs for the city’s economy.

“The Motorola Mobility Foundation is pleased to collaborate with the Chicago Office of Tourism and Culture to leverage this new app in innovative ways that enhance the visitor’s experience of Chicago,” says Eileen Sweeney, Director of the Motorola Mobility Foundation.

For details and to install, visit Partners with Motorola/ADD ONE

About Motorola Mobility
Motorola Mobility, Inc. (NYSE:MMI) fuses innovative technology with human insights to create experiences that simplify, connect and enrich people's lives. Our portfolio includes converged mobile devices such as smartphones and tablets; wireless accessories; end-to-end video and data delivery; and management solutions, including set-tops and data-access devices. For more information, visit

About Motorola Mobility Foundation
The Motorola Mobility Foundation is the charitable and philanthropic arm of Motorola Mobility. With employees located around the globe, Motorola Mobility seeks to benefit the communities where it operates. The company achieves this by making strategic grants, forging strong community partnerships, fostering innovation and engaging stakeholders. The Motorola Mobility Foundation focuses its funding on education, community, health and wellness and disaster relief. For more information, on Motorola Mobility Corporate and Foundation giving, visit

Visitor Information Resources
Visitors and Chicagoans planning to entertain out-of-town guests can receive trip-planning assistance and information by visiting Brochures and information on Chicago’s exciting events and activities are also available at the Visitor Information Centers. Friendly Visitor Representatives can answer questions and assist in planning an unforgettable itinerary. The visitor centers are located in two of the city’s most popular areas: across from Millennium Park in the Chicago Cultural Center, 77 E. Randolph Street; and at the historic Water Works pumping station, 163 E. Pearson Street at Michigan Avenue.

For daily alerts about fun and free things to do in Chicago, follow Explore Chicago on Twitter at and “like” us on Facebook at, where you can also weigh in on your Chicago favorites. Receive answers to your Chicago questions on the go, and tips on the latest citywide events and activities, via the FREE Twitter Concierge Service (@explorechicago) available daily., the City of Chicago’s Official Tourism Site, is the No. 1 travel and tourism website for Chicago based on traffic volume. Recent additions and other highlights include:
A popular blog, providing a unique insider’s point of view of the city;
Events, tours and attractions, searchable by date, neighborhood and interest areas;
Social media travel tools including free visitor assistance via Twitter (@explorechicago);
Fun, location-based games including 11 free SCVNGR treks and Foursquare badges;
Multimedia content such as videos, slideshows, podcasts and an itinerary builder;
“Insider Profiles” of real Chicagoans, with their favorite things to see and do in the city;
Convenient airline and hotel booking services provided by;
Detailed information and interactive Google maps for Chicago’s 77 neighborhoods.
The Chicago Office of Tourism and Culture is dedicated to promoting Chicago as a premier cultural destination to domestic and international leisure travelers, providing innovative visitor programs and services, and presenting free world-class public programs. For more information please visit