Viking River Cruises is North America s largest operator of
worldwide river cruises with over 20 vessels on more than a dozen rivers in
Europe, Russia, China and Southeast Asia. Our vessels carry an average of 200 English-speaking
passengers, primarily from the United States, with English,
Australian and Canadian guests mixed in. A typical cruise is
7-14 days with daily visits to ports along the rivers. During these visits,
guests are taken on guided tours, conducted by local guides. A ship has a hotel
manager who is the chief officer for everything that has touches the guests,
with the captain having the ultimate responsibility as the person in charge of the
ship (and as such, in charge of safety and security, and getting from a to b ). Reporting to the Hotel
Manager is the Program Director and his assistants, who are the face of the
company, as their role is to take care of the guests they handle logistics, escort all
excursions, perform airport meet and greets, make all announcement and conduct
information briefings and other presentations.
We recently learned
that with appropriate paperwork, we can legally employ North Americans on our
vessels in Europe. As the river cruise business is booming, we have been
looking to cast our nets wider in finding the right people and this represents
a great opportunity both for Viking and for tour managers in the US. In the
coming months, we are trying to find some candidates with which we’d like to
run a test: we would employ them on one of our vessels in a Program Manager
capacity for 4-6 WEEKS before we evaluate the program we are likely to roll out
completely in 2012.
Obviously, successful candidates of the pilot program would
be first in line for the 2012 season.
Most of our people work on a 2 months on 2 weeks off contract. The season runs from
late March until December. We’re basically trying to work with people s
schedule, but for the North Americans, we are unlikely to provide more than 1
return air trip. If they want to come home during the summer, it is on their
own dime. A typical season is about 6 months. Again, Program Managers on our
ships escort passengers on their shore excursions and fulfill receptionist and
administrative tasks on the ship; they also assist with airport transfers and
meet and greets. It is a job where good organizational skills and excellent
people skills are required.
Applicants must be very flexible, willing to SHARE a room
with a colleague and knowledge of a FOREIGN LANGUAGE is a significant plus.
THE NATURE OF THE WORK MAKES THIS JOB A GOOD FIT FOR PEOPLE
AT THE START OF THEIR CAREERS. PEOPLE WITH SIX OR SEVEN YEARS OF EXPERIENCE
UNDER THEIR BELT ARE UNLIKELY TO FIND ENOUGH OF A CHALLENGE IN THIS WORK, BUT
SHOULD NOT BE DISCOURAGED FROM SUBMITTING THEIR RESUMES.
Viking offers competitive pay and a chance to see something
of the world!
IF AVAILABLE AND INTERESTED PLEASE SEND COVER LETTER AND
RESUME TO CONTACT
BELOW: (and not to ITMI)
Joost Ouendag
Vice President, Product Marketing
email joost.ouendag@vikingrivercruises.com
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